Browse by Research Centre "Centre for Tourism, Sport and Service Innovation"

1.
Hospitality HRM: Past, present and the future
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2011
Author(s): Davidson, Michael Cameron, McPhail, Ruth Elizabeth, Barry, Shane
2.
Realigning the imbalance between skilled labour supply and demand in the Australian hospitality industry
Publication Type: Conference Publications (Full Written Paper - Refereed)
Year of Publication: 2010
Author(s): Davidson, Michael Cameron, Beesley, Lisa
3.
"When experience matters": Building and measuring hotel brand equity - The customers' perspective
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2010
Author(s): So, Kevin, King, Ceridwyn
4.
Stakeholder influence strategies in bidding for a professional sport franchise license
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2010
Author(s): Heffernan, Jackie, O'Brien, Daniel James
5.
“One size doesn't fit all”: Tourism and Hospitality Employees' Response to Internal Brand Management
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2010
Author(s): King, Ceridwyn
6.
Corporate Branding: the role of vision in implementing the corporate brand
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2010
Author(s): Gyrd-Jones, Richard
7.
Extending the Value Chain - A conceptual framework for managing the governance of co-created brand equity
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2010
Author(s): Helm, Clive, Gyrd-Jones, Richard
8.
An Exploration of Personality and Speed Limit Compliance
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2010
Author(s): Griffin, Deborah, O'Cass, Aaron
9.
The relationship-service-profit chain: conceptual framework and propositions
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2010
Author(s): Herington, Carmel Ann, Johnson, Lester W.
10.
Firm–employee relationship strength—A conceptual model
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2009
Author(s): Herington, Carmel Ann, Johnson, Lester W., Scott, Don
11.
Internal marketing
Publication Type: Book Chapters
Year of Publication: 2008
Author(s): Davidson, Michael Cameron
12.
Marketing's Role for Firms' Renewal and Innovation Capability
Publication Type: Book Chapters
Year of Publication: 2008
Author(s): Gyrd-Jones, Richard, Tollin, Karin
13.
Individual social issue experiences: An exploration of the future orientation of individuals, perceived consequences and feelings.
Publication Type: Conference Publications (Full Written Paper - Refereed)
Year of Publication: 2008
Author(s): Griffin, Deborah, O'Cass, Aron
14.
The purchasing experiences of Chinese tourism and hospitality students in Australia
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2008
Author(s): Davidson, Michael Cameron, King, Brian E.M.
15.
Points of Leverage: Maximizing Host Community Benefit from a Regional Surfing Festival
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2007
Author(s): O'Brien, Daniel James
16.
Branding the business marketing offer: exploring brand attributes in business markets
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2007
Author(s): Beverland, Michael, Napoli, Julie, Yakimova, Raisa
17.
Blood Donation: An Exploratory Study of Antecedents and Outcomes of Self-reported behaviour
Publication Type: Conference Publications (Full Written Paper - Refereed)
Year of Publication: 2007
Author(s): Griffin, Deborah, O'Cass, Aron
18.
The Relationship-Service-Profit Chain: Conceptual framework and propositons
Publication Type: Conference Publications (Extract Paper)
Year of Publication: 2007
Author(s): Herington, Carmel Ann, Johnson, L.
19.
Measuring firm-employee relationship strength
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2007
Author(s): Herington, Carmel Ann, Johnson, Lester W., Scott, Don
20.
Personal Characteristics and Social Issue Exchange: An Intrapersonal Exchange Perspective
Publication Type: Conference Publications (Full Written Paper - Refereed)
Year of Publication: 2007
Author(s): Griffin, Deborah, O'Cass, Aron
21.
Sport Events and Strategic Leveraging: Pushing Towards the Triple Bottom Line
Publication Type: Book Chapters
Year of Publication: 2007
Author(s): O'Brien, Daniel James, Chalip, Laurence
22.
Executive training exercise in sport event leverage
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2007
Author(s): O'Brien, Daniel James, Chalip, Laurence
23.
Creating sustainable mega event impacts: Networking and relationship development through pre-event training.
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2006
Author(s): O'Brien, Daniel James, Gardiner, Sarah
24.
Towards the Design of Human-Centred e-Tourism Systems
Publication Type: Conference Publications (Full Written Paper - Refereed)
Year of Publication: 2006
Author(s): Khosla, Rajiv, Niininen, Outi, Crouch, Geoffrey, March, Roger, Wilkins, Hugh Charles
25.
Antecedents and consequences of social issue advertising believability.
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2006
Author(s): O'Cass, Aron, Griffin, Deborah
26.
Event business leveraging and the Sydney 2000 Olympic Games.
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2006
Author(s): O'Brien, Daniel James
27.
Internal relationships: Linking practitioner literature and relationship marketing theory
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2006
Author(s): Herington, Carmel Ann, Johnson, Lester W., Scott, Don
28.
Warming the bench: Pacific Island Rugby and entry into an expanded SANZAR competition
Publication Type: Book Chapters
Year of Publication: 2005
Author(s): Dickson, Geoff, O'Brien, Daniel James, Cousens, Laura
29.
Finding Sources of Brand Value: Developing a stakeholder model of brand equity
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2005
Author(s): Gyrd-Jones, Richard
30.
Organizational theory and the study of sport
Publication Type: Book Chapters
Year of Publication: 2005
Author(s): Amis, John, O'Brien, Daniel James
31.
An exploration of critical issues in service quality management: Hotel executive perspectives
Publication Type: Conference Publications (Extract Paper)
Year of Publication: 2005
Author(s): Green, Yvette, Chacko, Harsha, Davidson, Michael Cameron
32.
Leveraging a Regional Event for Host Community Benefit: The 2004 Noosa Festival of Surfing.
Publication Type: Conference Publications (Extract Paper)
Year of Publication: 2005
Author(s): O'Brien, Daniel James, Harrison-Hill, Tracey Lee
33.
The 'Big Easy or the Hard Ask': A case study of service quality in New Orleans hotels
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2005
Author(s): Chacko, Harsha, Davidson, Michael, Green, Yvette
34.
A survey of employee relations practices and demographics of MNC chain and domestic luxury hotels in Australia
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2005
Author(s): Timo, Nils, Davidson, Michael
35.
Measuring tourism and hospitality employee workplace perceptions
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2005
Author(s): Manning, Mark L., Davidson, Michael, Manning, Rana L.
36.
Focus group exploration of firm-employee relationship strength
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2005
Author(s): Herington, Carmel Ann, Scott, Don, Johnson, Lester W.
37.
Over qualified and under experienced - Turning graduates into hospitality managers
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2005
Author(s): Raybould, Michael, Wilkins, Hugh Charles
38.
Pro-social behaviour: an exploratory study of individuals who undertake positive social behaviours
Publication Type: Conference Publications (Full Written Paper - Refereed)
Year of Publication: 2005
Author(s): Griffin, Deborah, O'Cass, Aron
39.
Giving and Receiving Brands as Valentine's Day Gifts
Publication Type: Conference Publications (Full Written Paper - Refereed)
Year of Publication: 2005
Author(s): Clarke, Peter David, Herington, Carmel Ann, Hussain, Rahim, Wong, Ho-Yin
40.
Do strong internal relationships really lead to strong external relationships: An initial examination
Publication Type: Conference Publications (Full Written Paper - Refereed)
Year of Publication: 2005
Author(s): Herington, Carmel Ann
41.
Strategic responses to institutional pressures for commercialisation: A case study of an English rugby union club.
Publication Type: Book Chapters
Year of Publication: 2004
Author(s): O'Brien, Daniel James, Slack, Trevor
42.
Beyond boundaries: A comparative investigation of change in the fields encompassing North American and Australian professional sport organizations.
Publication Type: Conference Publications (Extract Paper)
Year of Publication: 2004
Author(s): Cousens, Laura, O'Brien, Daniel James, Dickson, Geoff
43.
An investigation of change in the fields encompassing elite rugby union: A case study of southern hemisphere rugby.
Publication Type: Conference Publications (Extract Paper)
Year of Publication: 2004
Author(s): Dickson, Geoff, O'Brien, Daniel James, Cousens, Laura
44.
Analysing the sport-media nexus in North American and Australian professional sport leagues: An organisational field approach
Publication Type: Conference Publications (Extract Paper)
Year of Publication: 2004
Author(s): O'Brien, Daniel James, Dickson, Geoff, Cousens, Laura
45.
Toward a shortened measure of organisational climate in tourism and hospitality
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2004
Author(s): Manning, Mark L., Davidson, Michael, Manning, Rana L.
46.
An Evaluation of Factors Influencing Customer Loyalty in the Restaurant Industry
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2004
Author(s): Wilkins, Hugh Charles, Hwang, Jum-Hee
47.
Social Marketing: Who Really Gets the Message?
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2004
Author(s): Griffin, Deborah, O'Cass, Aron
48.
Exploring Anti-Smoking and Anti-Binge Drinking Issues in the Context of Generally Accepted Consumer Theory
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2004
Author(s): Griffin, Deborah, O'Cass, Aron
49.
The emergence of a professional logic in English rugby union: The role of isomorphic and diffusion processes.
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2004
Author(s): O'Brien, Daniel James, Slack, Trevor
50.
Consumers' Future Considerations: An Assessment of Risk and Involvement in Social Issues
Publication Type: Conference Publications (Full Written Paper - Refereed)
Year of Publication: 2004
Author(s): O'Cass, Aron, Griffin, Deborah
51.
Validation of firm-employee relationship strength as a higher order construct
Publication Type: Conference Publications (Full Written Paper - Refereed)
Year of Publication: 2004
Author(s): Herington, Carmel Ann
52.
Organisational theory and sport management.
Publication Type: Book Chapters
Year of Publication: 2003
Author(s): Parent, Milena, O'Brien, Daniel James
53.
Human resources development, employment and globalisation of MNE Hotels in Australia
Publication Type: Conference Publications (Full Written Paper - Refereed)
Year of Publication: 2003
Author(s): Davidson, Michael Cameron, Timo, N., Timo, Nils
54.
Organizational Climate of Food and Beverage Employees: Its Impact Upon Customer Satisfaction in Hotels
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2003
Author(s): Davidson, Michael C. G., Manning, Mark L.
55.
An Integrated Approach to Service Quality in Hotels
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2003
Author(s): Davidson, Michael C. G.
56.
Regional Sport Events: Investigating the potential for sport, tourism and economic development through stakeholder relationships
Publication Type: Conference Publications (Extract Paper)
Year of Publication: 2003
Author(s): Harrison-Hill, Tracey Lee, O'Brien, Daniel James
57.
Does organisational climate add to service quality in hotels?
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2003
Author(s): Davidson, Michael
58.
An analysis of change in an organizational field: The professionalization of English rugby union.
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2003
Author(s): O'Brien, Daniel James, Slack, Trevor
59.
Trust: one dimension or two?
Publication Type: Conference Publications (Full Written Paper - Refereed)
Year of Publication: 2003
Author(s): Herington, Carmel Ann
60.
Antecedents and Consequences of Social Issue Advertising Believability
Publication Type: Conference Publications (Full Written Paper - Refereed)
Year of Publication: 2003
Author(s): Griffin, Deborah, O'Cass, Aron
61.
Strategic management in the context of sport.
Publication Type: Book Chapters
Year of Publication: 2003
Author(s): Parent, Milena, O'Brien, Daniel James, Slack, Trevor
62.
The structure of employee relations in multi-national hotels in Australia
Publication Type: Book Chapters
Year of Publication: 2002
Author(s): Timo, Nils, Davidson, Michael
63.
MNE hotel employee relations and skills in transition: a survey of South East Queensland, Australia
Publication Type: Conference Publications (Full Written Paper - Refereed)
Year of Publication: 2002
Author(s): Davidson, Michael, Timo, Nils
64.
Antecedents of attitudes toward social issues and intention to comply
Publication Type: Conference Publications (Full Written Paper - Refereed)
Year of Publication: 2002
Author(s): Griffin, Deborah, O'Cass, Aron
65.
Taking the classroom into the real world: teaching conference management downunder
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2001
Author(s): Digance, Justine, Davidson, Michael, Gleeson, Brian
66.
The dimensions of organisational climate in four and five star Australian hotels
Publication Type: Journal Articles (Refereed Article)
Year of Publication: 2001
Author(s): Davidson, Michael, Manning, M., Timo, N., Ryder, P.