Social Identity's Impact on Service Recovery Evaluations in Alliances
| File | Size | Format | |
|---|---|---|---|
| 36949.pdf | 105Kb | Adobe PDF | View |
| Title | Social Identity's Impact on Service Recovery Evaluations in Alliances |
|---|---|
| Author | Weber, Karin; Sparks, Beverley |
| Journal Name | Annals of Tourism Research |
| Editor | Jafar Jafari |
| Year Published | 2006 |
| Place of publication | USA |
| Publisher | Elsevier |
| Peer Reviewed | Yes |
| Published | Yes |
| Publisher URI | http://www.elsevier.com/wps/find/journaldescription.cws_home/689/description#description |
| Copyright Statement | Copyright 2006 Elsevier. Reproduced in accordance with the copyright policy of the publisher. This journal is available online - use hypertext links. |
| Volume | 33 |
| Issue Number | 3 |
| Page from | 859 |
| Page to | 863 |
| ISSN | 0160-7383 |
| Date Accessioned | 2006-07-27 |
| Date Available | 2007-10-25T07:11:34Z |
| Language | en_AU |
| Research Centre | Centre for Tourism, Sport and Services Research |
| Faculty | Griffith Business School |
| Subject | Tourism Marketing |
| URI | http://hdl.handle.net/10072/11306 |
| Publication Type | Journal Articles (Refereed Article) |
| Publication Type Code | c1 |
Please use this identifier to cite this record: http://hdl.handle.net/10072/11306
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