Social Identity’s Impact on Service Recovery Evaluations in Alliances

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Title Social Identity’s Impact on Service Recovery Evaluations in Alliances
Author Weber, Karin; Sparks, Beverley
Journal Name Annals of Tourism Research
Editor Jafar Jafari
Year Published 2006
Place of publication USA
Publisher Elsevier
Peer Reviewed Yes
Published Yes
Alternative URI http://dx.doi.org/10.1016/j.annals.2006.03.003
Copyright Statement Copyright 2006 Elsevier. This is the author-manuscript version of this paper. Reproduced in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
Volume 33
Issue Number 3
Page from 859
Page to 863
ISSN 0160-7383
Date Accessioned 2006-07-27
Date Available 2015-02-09T02:00:49Z
Language en_US
Research Centre Griffith Institute For Tourism
Faculty Griffith Business School
Subject PRE2009-Tourism Marketing
URI http://hdl.handle.net/10072/11306
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1

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