High performing work teams: does emotional intelligence matter?

Abstract

This paper explores the link between emotional intelligence and work team performance. Specifically, the aim this paper is to test the proposition that teams composed of individuals with high emotional intelligence will perform at a higher level than teams composed of individuals with low emotional intelligence. In the study outlined in this paper, longitudinal performance data were gathered from problem based learning teams in the form of weekly qualitative reports. Team performance was measured by assessing the group's goal focus and process effectiveness in completing assigned tasks. The research outlined in this paper then, is an empirical test of claims that emotional intelligence predicts work performance.