How Self-image Congruence Impacts Customer Satisfaction in Hotels
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| Title | How Self-image Congruence Impacts Customer Satisfaction in Hotels |
|---|---|
| Author | Wilkins, Hugh Charles; Merrilees, Bill; Herington, Carmel Ann |
| Journal Name | Tourism Analysis |
| Year Published | 2006 |
| Place of publication | United States |
| Publisher | Cognizant Communication Corporation |
| Peer Reviewed | Yes |
| Published | Yes |
| Volume | 11 |
| Issue Number | 5 |
| Page from | 311 |
| Page to | 318 |
| ISSN | 1083-5423 |
| Date Accessioned | 2007-03-01 |
| Date Available | 2007-08-07T04:35:37Z |
| Language | en_AU |
| Research Centre | Centre for Tourism, Sport and Services Research |
| Faculty | Griffith Business School |
| Subject | Tourism Marketing |
| URI | http://hdl.handle.net/10072/13932 |
| Publication Type | Journal Articles (Refereed Article) |
| Publication Type Code | c1 |
Please use this identifier to cite this record: http://hdl.handle.net/10072/13932
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