Social regard: a link between waiting for service and service outcomes
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| Title | Social regard: a link between waiting for service and service outcomes |
|---|---|
| Author | Butcher, Kenneth John; Heffernan, Troy |
| Journal Name | International Journal of Hospitality Management |
| Editor | Abraham Pizam |
| Year Published | 2006 |
| Place of publication | UK |
| Publisher | Elsevier |
| Peer Reviewed | Yes |
| Published | Yes |
| Volume | 25 |
| Issue Number | 1 |
| Page from | 34 |
| Page to | 53 |
| ISSN | 0278-4319 |
| Date Accessioned | 2007-02-28 |
| Date Available | 2007-08-07T04:36:24Z |
| Language | en_AU |
| Research Centre | Centre for Tourism, Sport and Services Research |
| Faculty | Griffith Business School |
| Subject | Marketing and Market Research |
| URI | http://hdl.handle.net/10072/13956 |
| Publication Type | Journal Articles (Refereed Article) |
| Publication Type Code | c1 |
Please use this identifier to cite this record: http://hdl.handle.net/10072/13956
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