Social regard: a link between waiting for service and service outcomes

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Title Social regard: a link between waiting for service and service outcomes
Author Butcher, Kenneth John; Heffernan, Troy
Journal Name International Journal of Hospitality Management
Editor Abraham Pizam
Year Published 2006
Place of publication UK
Publisher Elsevier
Peer Reviewed Yes
Published Yes
Volume 25
Issue Number 1
Page from 34
Page to 53
ISSN 0278-4319
Date Accessioned 2007-02-28
Language en_AU
Research Centre Griffith Institute For Tourism
Faculty Griffith Business School
Subject Marketing and Market Research
URI http://hdl.handle.net/10072/13956
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1

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