A study into the creation of feral information systems as a response to an ERP implementation within the supply chain of a large government-owned corporation

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Title A study into the creation of feral information systems as a response to an ERP implementation within the supply chain of a large government-owned corporation
Author Houghton, Luke; Kerr, Donald
Journal Name International Journal of Internet and Enterprise Management
Editor G. Keong Leong and Keah-Choon Tan
Year Published 2006
Place of publication United Kingdom
Publisher Inderscience Enterprises Ltd.
Abstract Abstract: This paper investigates the creation of feral systems as a response to an Enterprise Resources Planning (ERP) systems implementation of Systems, Applications and Products (SAP) in the supply chain of a large Government-Owned Corporation (GOC). Using a case study approach and extensive interviews, the researchers found that an SAP system was rigid, highly structured and ignored by some elements of the social system. Moreover, it focused on technical prowess of the SAP solution at the apparent expense of supporting real-world activity. Such a focus allowed the spontaneous creation of 'feral systems' that involved ad hoc processes used to get around the SAP solution, to complete important work. This paper begins with an analysis of the feral systems concept and then examines the case study of feral systems in the organisation in question. This paper concludes with a call for future research into feral systems and their effectiveness on ERP systems to support real-world activity.
Peer Reviewed Yes
Published Yes
Volume 4
Issue Number 2
Page from 135
Page to 147
ISSN 1476-1300
Date Accessioned 2006-07-20
Language en_AU
Research Centre Institute for Integrated and Intelligent Systems
Faculty Griffith Business School
Subject Information Systems
URI http://hdl.handle.net/10072/14001
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1

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