Contrasting "Complainers" with "Non-Complainers" on Attitude Toward Complaining, Propensity to Complain, and Key Personality Characteristics: A Nomological Look

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Title Contrasting "Complainers" with "Non-Complainers" on Attitude Toward Complaining, Propensity to Complain, and Key Personality Characteristics: A Nomological Look
Author Grace, Debra Ann; Bodey, Kelli Lee
Editor Dr. Ronald J. Cohen
Year Published 2007
Publisher John Wiley & Sons, Inc.
Citation Psychology & Marketing, Vol. 24(7), pp. 579-594
Peer Reviewed Yes
Published Yes
Publisher URI http://www3.interscience.wiley.com/journal/35943/home
Alternative URI http://dx.doi.org/10.1002/mar.20174
Copyright Statement Copyright 2007 John Wiley & Sons, Ltd. Self-archiving of the author-manuscript version is not yet supported by this publisher. Please refer to the journal link for access to the definitive, published version or contact the author for more information.
Research Centre Griffith Institute For Tourism
Faculty Griffith Business School
Publication Type Journal Articles (Refereed Article)

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