Managing citizen calls to the police: the impact of Baltimore's 3-1-1 call system

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Title Managing citizen calls to the police: the impact of Baltimore's 3-1-1 call system
Author Mazerolle, Lorraine Ann; Rogan, Dennis; Frank, James; Famega, Christine; Eck, John E.
Editor Todd Clear
Year Published 2002
Publisher American Society of Criminology
Citation Criminology and Public Policy, Vol. 2(1), pp. 97-124
Peer Reviewed Yes
Published Yes
Publisher URI http://www3.interscience.wiley.com/journal/117993414/home
Alternative URI http://dx.doi.org/10.1111/j.1745-9133.2002.tb00110.x
Faculty Faculty of Arts
Publication Type Journal Articles (Refereed Article)

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