The Meanings and Purpose of Employee Voice

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Title The Meanings and Purpose of Employee Voice
Author Dundon, Tony; Wilkinson, Adrian John; Marchington, Mick; Ackers, Peter
Journal Name International Journal of Human Resource Management
Editor Michael Poole
Year Published 2004
Place of publication UK
Publisher Routledge
Abstract In this paper we present and assess an analytical framework for examining the different ‘meanings, purposes and practices’ of employee voice. The data were collected from eighteen organizations in England, Scotland and Ireland. Managers defined voice very much in terms of the perceived contribution to efficiency and tended to downplay notions of rights; however, the linkages between voice and performance outcomes remain problematic. Overall, employee voice is best understood as a complex and uneven set of meanings and purposes with a dialectic shaped by external regulation, on the one hand, and internal management choice, on the other. The evidence suggests that the degree to which voice practices are embedded in an organization is much more important than reporting the extent of any particular individual or collective schemes for employee voice.
Peer Reviewed Yes
Published Yes
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Copyright Statement Copyright 2004 Taylor & Francis. This is an electronic version of an article published in International Journal of the Human Resource Management, Volume 15, Issue 6, 2004, Pages 1149-1170. The International Journal of Human Resource Management is available online at: with the open URL of your article.
Volume 15
Issue Number 6
Page from 1149
Page to 1170
ISSN 0958-5192
Date Accessioned 2006-07-06
Date Available 2015-05-12T05:13:49Z
Language en_US
Research Centre Centre for Work, Organisation and Wellbeing
Faculty Griffith Business School
Subject PRE2009-Industrial Relations
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1x

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