From Kyoto to Singapore: the adoption of quality management in the services sector in Singapore

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Title From Kyoto to Singapore: the adoption of quality management in the services sector in Singapore
Author Yong, Josephine; Wilkinson, Adrian John
Year Published 2003
Publisher Routledge
Citation Total Quality Management and Business Excellence, Vol. 14(8), pp. 849-873
Peer Reviewed Yes
Published Yes
Publisher URI http://www.tandf.co.uk/journals/titles/14783363.asp
Copyright Statement Copyright 2003 Taylor & Francis. Please refer to the journal's website for access to the definitive, published version.
Research Centre Centre for Work, Organisation and Wellbeing
Faculty Griffith Business School
Publication Type Journal Articles (Refereed Article)

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