Quality management in services: is the public sector keeping pace?
Author(s)
Redman, T
Mathews, B
Wilkinson, A
Snape, E
Griffith University Author(s)
Year published
1995
Metadata
Show full item recordJournal Title
The International Journal of Public Sector Management
Volume
8
Issue
7
Copyright Statement
© 1995 Emerald. Please refer to the journal's website for access to the definitive, published version.
Subject
Accounting, auditing and accountability
Policy and administration