Quality management in services: is the public sector keeping pace?
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| Title | Quality management in services: is the public sector keeping pace? |
|---|---|
| Author | Redman, Tom; Matthews, Brian; Wilkinson, Adrian John; Snape, Ed |
| Journal Name | The International Journal of Public Sector Management |
| Year Published | 1995 |
| Place of publication | Bradford, England |
| Publisher | Emerald Group Publishing Limited |
| Peer Reviewed | Yes |
| Published | Yes |
| Publisher URI | http://www.emeraldinsight.com/info/journals/ijpsm/ijpsm.jsp |
| Copyright Statement | Copyright 1995 Emerald. Please refer to the journal's website for access to the definitive, published version. |
| Volume | 8 |
| Issue Number | 7 |
| Page from | 21 |
| Page to | 34 |
| ISSN | 0951-3558 |
| Date Accessioned | 2007-06-26 |
| Date Available | 2007-11-12T04:25:23Z |
| Language | en_AU |
| Research Centre | Centre for Work, Organisation and Wellbeing |
| Faculty | Griffith Business School |
| Subject | Industrial Relations |
| URI | http://hdl.handle.net/10072/15869 |
| Publication Type | Aticle in Scholarly Refereed Journal |
| Publication Type Code | c1x |
Please use this identifier to cite this record: http://hdl.handle.net/10072/15869
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