On the nature of customer-employee relationships

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Title On the nature of customer-employee relationships
Author Butcher, Kenneth John; Sparks, Beverley; O'Callaghan, Frances
Editor Michael Thomas
Year Published 2002
Publisher Emerald Group
Citation Marketing Intelligence & Planning, Vol. 20(5), pp. 297-306
Peer Reviewed Yes
Published Yes
Research Centre Griffith Institute For Tourism
Faculty Griffith Business School
Publication Type Journal Articles (Refereed Article)

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