On the nature of customer-employee relationships

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Title On the nature of customer-employee relationships
Author Butcher, Kenneth John; Sparks, Beverley; O'Callaghan, Frances
Journal Name Marketing Intelligence & Planning
Editor Michael Thomas
Year Published 2002
Place of publication UK
Publisher Emerald Group
Peer Reviewed Yes
Published Yes
Volume 20
Issue Number 5
Page from 297
Page to 306
ISSN 0263-4503
Date Accessioned 2006-07-22
Language en_AU
Research Centre Griffith Institute For Tourism
Faculty Griffith Business School
Subject Marketing and Market Research
URI http://hdl.handle.net/10072/16822
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1x

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