Does organisational climate add to service quality in hotels?
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| Title | Does organisational climate add to service quality in hotels? |
|---|---|
| Author | Davidson, Michael |
| Year Published | 2003 |
| Publisher | Emerald Group Publishing Limited |
| Citation | International Journal of Contemporary Hospitality Management, Vol. 15(4), pp. 206-213 |
| Peer Reviewed | Yes |
| Published | Yes |
| Publisher URI | http://info.emeraldinsight.com/products/journals/journals.htm?PHPSESSID=ctbnemojd48s6g24km8sgfmbk3&id=ijchm |
| Alternative URI | http://dx.doi.org/10.1108/09596110310475658 |
| Faculty | Griffith Business School |
| Publication Type | Journal Articles (Refereed Article) |
Please use this identifier to cite this record: http://hdl.handle.net/10072/16825
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