Does organisational climate add to service quality in hotels?

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Title Does organisational climate add to service quality in hotels?
Author Davidson, Michael
Year Published 2003
Publisher Emerald Group Publishing Limited
Citation International Journal of Contemporary Hospitality Management, Vol. 15(4), pp. 206-213
Peer Reviewed Yes
Published Yes
Publisher URI http://info.emeraldinsight.com/products/journals/journals.htm?PHPSESSID=ctbnemojd48s6g24km8sgfmbk3&id=ijchm
Alternative URI http://dx.doi.org/10.1108/09596110310475658
Faculty Griffith Business School
Publication Type Journal Articles (Refereed Article)

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