Does organisational climate add to service quality in hotels?

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Title Does organisational climate add to service quality in hotels?
Author Davidson, Michael
Journal Name International Journal of Contemporary Hospitality Management
Year Published 2003
Place of publication Bradford, England
Publisher Emerald Group Publishing Limited
Peer Reviewed Yes
Published Yes
Publisher URI http://info.emeraldinsight.com/products/journals/journals.htm?PHPSESSID=ctbnemojd48s6g24km8sgfmbk3&id=ijchm
Alternative URI http://dx.doi.org/10.1108/09596110310475658
Volume 15
Issue Number 4
Page from 206
Page to 213
ISSN 0959-6119
Date Accessioned 2006-07-24
Language en_AU
Faculty Griffith Business School
Subject Tourism; Tourism Management
URI http://hdl.handle.net/10072/16825
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1x

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