The management of voice in non-union organisations: managers' perspectives

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Title The management of voice in non-union organisations: managers' perspectives
Author Dundon, Tony; Wilkinson, Adrian John; Marchington, Mick; Ackers, Peter
Journal Name Employee Relations
Year Published 2005
Place of publication Bradford, United Kingdom
Publisher Emerald Group Publishing Limited
Abstract Purpose: Given the emergence of new legal initiatives for union recognition, declining levels of union membership and the growth of alternative forms of employee representation, this paper aims to examine the management of employee voice in non-union firms. Design/methodology/approach: The research adopts a case study approach in seven non-union organisations from different sectors of economic activity in the UK. Several themes guided the design of the research instruments. Interviews were conducted with managerial respondents responsible for the design and implementation of employee voice at each case study, including non-personnel practitioners. Findings. Provides information on: the meaning of non-union voice; the range of practices adopted; the potential outcomes; and apparent barriers to the implementation of non-union voice arrangements. Research limitations/implications: The research collected data from managerial respondents only, and this limitation is noted. Further research in this area is suggested, particularly from employee stakeholders involved in the processes of employee involvement. Originality/value: The paper addresses a gap on employee voice in non-union settings. It suggests that it is too simple to dismiss voice in non-union organisations as ineffective and inconsequential.
Peer Reviewed Yes
Published Yes
Publisher URI http://dx.doi.org/10.1108/01425450510591620
Alternative URI http://info.emeraldinsight.com/products/journals/journals.htm?id=er
Copyright Statement Copyright 2005 Emerald. This is the author-manuscript version of this paper. Reproduced in accordance with the copyright policy of the publisher. Please refer to the journal's website for access to the definitive, published version.
Volume 27
Issue Number 3
Page from 307
Page to 319
ISSN 0142-5455
Date Accessioned 2006-07-06
Language en_AU
Research Centre Centre for Work, Organisation and Wellbeing
Faculty Griffith Business School
Subject Human Resources Management
URI http://hdl.handle.net/10072/16840
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1x

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