Towards an understanding of total service quality in hotels
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| Title | Towards an understanding of total service quality in hotels |
|---|---|
| Author | Wilkins, Hugh Charles; Merrilees, Bill; Herington, Carmel Ann |
| Journal Name | International Journal of Hospitality Management |
| Year Published | 2007 |
| Place of publication | United Kingdom |
| Publisher | Pergamon |
| Peer Reviewed | Yes |
| Published | Yes |
| Volume | 26 |
| Issue Number | 4 |
| Page from | 840 |
| Page to | 853 |
| ISSN | 0278-4319 |
| Date Accessioned | 2007-06-11 |
| Date Available | 2008-03-17T06:29:43Z |
| Language | en_AU |
| Research Centre | Centre for Tourism, Sport and Services Research |
| Faculty | Griffith Business School |
| Subject | Marketing and Market Research |
| URI | http://hdl.handle.net/10072/17341 |
| Publication Type | Journal Articles (Refereed Article) |
| Publication Type Code | c1 |
Please use this identifier to cite this record: http://hdl.handle.net/10072/17341
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