Can banks improve customer relationships with high quality online services?
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| Title | Can banks improve customer relationships with high quality online services? |
|---|---|
| Author | Herington, Carmel Ann; Weaven, Scott Keith W |
| Journal Name | Managing Service Quality: An International Journal |
| Editor | Professor Jay Kandampully |
| Year Published | 2007 |
| Place of publication | United Kingdom |
| Publisher | Emerald Group Publishing Limited |
| Peer Reviewed | Yes |
| Published | Yes |
| Volume | 17 |
| Issue Number | 4 |
| Page from | 404 |
| Page to | 427 |
| ISSN | 0960-4529 |
| Date Accessioned | 2007-06-11 |
| Date Available | 2008-04-13T23:27:11Z |
| Language | en_AU |
| Research Centre | Centre for Tourism, Sport and Services Research |
| Faculty | Griffith Business School |
| Subject | Marketing and Market Research |
| URI | http://hdl.handle.net/10072/17503 |
| Publication Type | Journal Articles (Refereed Article) |
| Publication Type Code | c1 |
Please use this identifier to cite this record: http://hdl.handle.net/10072/17503
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