Can banks improve customer relationships with high quality online services?

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Title Can banks improve customer relationships with high quality online services?
Author Herington, Carmel Ann; Weaven, Scott Keith W
Journal Name Managing Service Quality: An International Journal
Editor Professor Jay Kandampully
Year Published 2007
Place of publication United Kingdom
Publisher Emerald Group Publishing Limited
Peer Reviewed Yes
Published Yes
Volume 17
Issue Number 4
Page from 404
Page to 427
ISSN 0960-4529
Date Accessioned 2007-06-11
Date Available 2008-04-13T23:27:11Z
Language en_AU
Research Centre Griffith Institute For Tourism
Faculty Griffith Business School
Subject Marketing and Market Research
URI http://hdl.handle.net/10072/17503
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1

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