Organisational effectiveness of Australian fast growing small to medium-sized enterprises (SMEs)

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Title Organisational effectiveness of Australian fast growing small to medium-sized enterprises (SMEs)
Author Nelson, Silvia Azevedo; Brunetto, Yvonne; Farr-Wharton, Rodney; Ramsay, Sheryl Gai
Journal Name Management Decision
Editor John Peters
Year Published 2007
Place of publication Bradford, United Kingdom
Publisher Emerald Group Publishing Limited
Abstract Small to medium-sized enterprises (SMEs) continue to make a major contribution to the Australian economy. However, research into organisational processes within SMEs has been limited to date. This study aims to examine the links between communication processes and organisational effectiveness in SMEs. Design/methodology/approach – This quantitative study uses social capital theory as a framework to investigate whether employees' level of satisfaction with organisational communication processes affects organisational outcomes within three high growth manufacturing SMEs in one area of Australia. Findings – Results indicate that organisational communication processes does affect employees' levels of ambiguity regarding customers, job satisfaction and commitment to their firms. Research limitations/implications – While generalisability is limited because of the small number of SMEs participating in the study, the research indicates great potential for developing theoretical and practical insights into Australian SMEs that would assist industry and employees overall. Practical implications – Implications for the growth strategies of SMEs, particularly in relation to the current skilled labour shortage, are discussed. Originality/value – The paper contributes much needed theoretical development and research into SMEs.
Peer Reviewed Yes
Published Yes
Publisher URI http://www.emeraldinsight.com/Insight/viewContainer.do?containerType=Journal&containerId=18
Alternative URI http://dx.doi.org/10.1108/00251740710773952
Volume 45
Issue Number 7
Page from 1143
Page to 1162
ISSN 0025-1747
Date Accessioned 2008-01-16
Language en_AU
Research Centre Centre for Work, Organisation and Wellbeing
Faculty Griffith Business School
Subject PRE2009-Business and Management
URI http://hdl.handle.net/10072/17964
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1

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