For Better or Worse: Consumer Perceptions of Factors Impacting Company Crisis Outcome

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Title For Better or Worse: Consumer Perceptions of Factors Impacting Company Crisis Outcome
Author McDonald, Lynette Maree; Sparks, Beverley; Glendon, Ian
Book Title Crisis Management in Tourism
Editor Eric Laws, Bruce Prideaux and Kaye Chon
Year Published 2007
Citation United Kingdom: CABI pp. 110-128
Peer Reviewed Yes
Published Yes
Publisher URI http://www.cabi.org/index.asp
Research Centre Centre for Work, Organisation and Wellbeing; Griffith Institute For Tourism; Griffith Health Institute; Behavioural Basis of Health
Faculty Griffith Business School
Publication Type Book Chapters

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