Australian banks' approaches to privacy in an online world

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Title Australian banks' approaches to privacy in an online world
Author Cranitch, Gregory; Nguyen, Tom; Nguyen, Anne T.
Journal Name International Journal of Electronic Finance
Editor Binshan Lin
Year Published 2007
Place of publication Olney, Bucks., UK
Publisher InderScience
Abstract Worldwide there have been many instances where access to the personal and financial information of private individuals was gained by unauthorised personnel. To protect such information, in Australia, national privacy principles, which are embodied in legislation, specify how private-sector organisations should handle any personal information that they collect. In this study, the privacy policies of 18 Australian banks, as published on their own websites, are assessed against these principles. While the results are fairly reassuring from the bank customers' viewpoint, some areas of concern do remain, and these have important implications for providers, consumers, and regulators of e-finance services.
Peer Reviewed Yes
Published Yes
Publisher URI http://www.inderscience.com/browse/index.php?journalID=171
Alternative URI http://dx.doi.org/10.1504/IJEF.2007.012895
Volume 1
Issue Number 4
Page from 389
Page to 405
ISSN 1746-0069
Date Accessioned 2007-07-01
Date Available 2009-10-29T06:23:25Z
Language en_AU
Research Centre Institute for Integrated and Intelligent Systems; Griffith Asia Institute
Faculty Faculty of Science, Environment, Engineering and Technology
Subject PRE2009-Financial Institutions (incl. Banking); PRE2009-Information Systems Management
URI http://hdl.handle.net/10072/18273
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1

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