Outsourcing in Australian Hotels: A transaction cost economics perspective

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Title Outsourcing in Australian Hotels: A transaction cost economics perspective
Author Lamminmaki, Dawne Martha
Journal Name Journal of Hospitality and Tourism Research
Editor Kaye Chon
Year Published 2007
Place of publication United States
Publisher Sage Publications
Abstract A triangulated field study and questionnaire survey methodology have been applied to investigate antecedents of outsourcing activity in Australian hotels. The field study involved the conduct of semi-structured interviews with fifteen managers in large hotels. Subsequent to this, a survey questionnaire was mailed to 356 General Managers in Australian hotels with 100 or more rooms. The survey yielded a return of 111 completed questionnaires. The study represents an examination of Transaction Cost Economics (TCE), a partial investigation of agency theory, and other organisational factors that may influence hotel outsourcing. The study's findings provide some support for TCE and provide insight into other factors that appear to be affecting Australian hotels' propensity to outsource.
Peer Reviewed Yes
Published Yes
Volume 31
Issue Number 1
Page from 73
Page to 109
ISSN 1096-3480
Date Accessioned 2008-02-22
Language en_AU
Faculty Griffith Business School
Subject Other Commerce, Management, Tourism and Services
URI http://hdl.handle.net/10072/18574
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1

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