How Embarrassing! A study of gender differences in relation to emotional service encounters
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| Title | How Embarrassing! A study of gender differences in relation to emotional service encounters |
|---|---|
| Author | Grace, Debra Ann |
| Publication Title | Recent Advances in Retailing and Services Science Conference 2007 |
| Editor | HJP Timmermans |
| Year Published | 2007 |
| Publisher | HJP Timmermans |
| Peer Reviewed | No |
| Published | Yes |
| Publication Type | Conference Publications (Extract Paper) |
Please use this identifier to cite this record: http://hdl.handle.net/10072/18721
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