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dc.contributor.convenorAssociate Professor Maureen Dollard, University of South Australia
dc.contributor.authorTroth, Ashlea
dc.contributor.authorJordan, Peter
dc.contributor.authorLawrence, Sandra
dc.contributor.authorTse, Herman
dc.date.accessioned2017-05-03T11:44:59Z
dc.date.available2017-05-03T11:44:59Z
dc.date.issued2007
dc.date.modified2008-05-15T11:14:03Z
dc.identifier.urihttp://hdl.handle.net/10072/18839
dc.description.abstractRecent research suggests it is useful to adopt a multilevel approach when examining the impact of individual emotional skills on team effectiveness. In this study a multilevel model was developed and tested to explore how individual team members' emotional skills influence their communication effectiveness and appropriateness. Data was collected from 127 student participants involved in 37 project teams, whose work culminated in a performance task after 8 weeks. Self-report emotional skill ratings were obtained in the first two weeks of semester. Four emotional skills were assessed: awareness of own and others' emotions, and management of own and others' emotions. Peer ratings of team members' communication effectiveness and communication appropriateness over the 8 weeks were collected directly after completion of the performance task. Hierarchical linear modeling analyses revealed that individual-level awareness of others' emotions influenced individual-level communication effectiveness. Team-level emotional skills were found to influence ratings of individual-level communication effectiveness (management of own emotions, awareness of others' emotions, management of others' emotions) and individual-level communication appropriateness (management of others' emotions). In addition, team-level management of others' emotions was related with both team-level communication appropriateness and effectiveness. Implications for theory and practice are discussed, and future research directions are identified.
dc.description.publicationstatusYes
dc.format.extent158059 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglish
dc.language.isoeng
dc.publisherNo data provided
dc.publisher.urihttp://www.iopconference.com.au/
dc.relation.ispartofstudentpublicationN
dc.relation.ispartofconferencename7th Industrial and Organisational Psychology Conference
dc.relation.ispartofconferencetitle7th Industrial and Organisational Psychology Conference
dc.relation.ispartofdatefrom2007-06-28
dc.relation.ispartofdateto2007-07-01
dc.relation.ispartoflocationAdelaide
dc.rights.retentionY
dc.subject.fieldofresearchcode380108
dc.titleA Multilevel Examination of the Influence of Emotional Skills on Communication Performance
dc.typeConference output
dc.type.descriptionE3 - Conferences (Extract Paper)
dc.type.codeE - Conference Publications
gro.facultyGriffith Business School, Dept of Employment Relations and Human Resources
gro.rights.copyright© The Author(s) 2007. The attached file is posted here with permission of the copyright ownes for your personal use only. No further distribution permitted. For information about this conference please refer to the publisher's website or contact the authors.
gro.date.issued2007
gro.hasfulltextFull Text
gro.griffith.authorJordan, Peter J.
gro.griffith.authorTroth, Ashlea C.
gro.griffith.authorLawrence, Sandra A.


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