'Teaming Up': Teams and Team Sharing in Call Centres

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Title 'Teaming Up': Teams and Team Sharing in Call Centres
Author Broek, Diane van den; Barnes, Alison; Townsend, Keith John
Editor Russell Lansbury, Bradon Ellem
Year Published 2008
Publisher Sage Publications
Citation Journal of Industrial Relations, Vol. 50(2), pp. 257-269
Peer Reviewed Yes
Published Yes
Publisher URI http://jir.sagepub.com/
Alternative URI http://dx.doi.org/10.1177/0022185607087901
Research Centre Centre for Work, Organisation and Wellbeing
Faculty Griffith Business School
Publication Type Journal Articles (Refereed Article)

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