Understanding core and peripheral service quality in customer repurchase of the performing arts.

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Title Understanding core and peripheral service quality in customer repurchase of the performing arts.
Author Hume, Margaret Mary
Editor Jaye Kandapully
Year Published 2008
Publisher Emerald Group Publishing Limited
Citation Managing Service Quality, Vol. 18(4), pp. 349-369
Peer Reviewed Yes
Published Yes
Alternative URI http://dx.doi.org/10.1108/09604520810885608
Faculty Griffith Business School
Publication Type Journal Articles (Refereed Article)

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