Do Chinese cultural values affect customer satisfaction/loyalty

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Title Do Chinese cultural values affect customer satisfaction/loyalty
Author Hoare, Rui Jin; Butcher, Kenneth John
Editor Dr Fevzi Okumus
Year Published 2008
Publisher Emerald
Citation International journal of Contemporary Hospitality Management, Vol. 20(2), pp. 156-171
Peer Reviewed Yes
Published Yes
Publisher URI http://www.emeraldinsight.com
Alternative URI http://dx.doi.org/10.1108/09596110810852140
Research Centre Griffith Institute For Tourism
Faculty Griffith Business School
Publication Type Journal Articles (Refereed Article)

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