Classifying goods and services

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Title Classifying goods and services
Author Fisher, Ron James; Gapp, Rodney Peter
Publication Title Proceedings of the ANZAM Operations, Supply Chain & Services Management Symposium 2008
Editor P.J. Singh, D. Prajogo, P. O'Neill, S. Rahman
Year Published 2008
Place of publication Melbourne
Publisher Monash University
Abstract This paper reviews previous attempts to classify goods and services, in particular attempts at classification based on traditional manufacturing approaches. The research considers ways in which goods and services may be hypothesized as “ideal types” when classified on a series of common dimensions. Goods and services are mapped as ideal types on eight key dimensions and presented diagrammatically. Products modeled as bundles of goods and services are considered and are presented diagrammatically as the bundle of goods and services present in a restaurant meal. The research concludes with an application of the model based on data collected in the manufacture of metal containers and shelving.
Peer Reviewed Yes
Published Yes
Copyright Statement Copyright 2008 Australian & New Zealand Academy of Management. The attached file is posted here in accordance with the copyright policy of the publisher, for your personal use only. No further distribution permitted. Use hypertext link for access to publisher's website.
ISBN 980734039439
Conference name 6th ANZAM Operations Supply Chain and Services Management Symposium 2008
Location Gold Coast, Australia
Date From 2008-06-08
Date To 2008-06-10
URI http://hdl.handle.net/10072/22724
Date Accessioned 2008-06-27
Date Available 2009-04-28T21:56:23Z
Language en_AU
Research Centre Griffith Institute For Tourism
Faculty Griffith Business School
Subject PRE2009-Sales and Distribution
Publication Type Conference Publications (Full Written Paper - Refereed)
Publication Type Code e1

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