The Enactment of Methodology: an Institutional Account of Systems Developers as Social Actors

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Title The Enactment of Methodology: an Institutional Account of Systems Developers as Social Actors
Author Rowlands, Bruce Hamilton
Journal Name Scandinavian Journal of Information Systems
Editor Eric Monteiro (Editor-in-Chief)
Year Published 2008
Place of publication Denmark
Publisher University of Aalborg, Department of Mathematical Sciences
Abstract This paper reports on research into how systems developers enact a systems development methodology (SDM) with a focus on describing how method enactment is bound up in everyday social and institutional structures. The case study develops the argument that institutional structures (such as authority, sets of norms and routine ways of doing things) embedded within the methodology are active forces in the systems development process. We ground our argument on the findings from a case study of an in-house developed SDM in a large-scale IT department within a major financial institution in Australia. The findings of the case show that despite the rhetoric of business client involvement working in unison with systems developers, the excerpts depict a conflict of interests with the client exercising nearly complete control over the development process and the in-house developers playing a submissive role. In terms of contribution to research, the study operationalises a theoretical framework that integrates elements of a social actor model outside its original domain to provide a deeper understanding of the institutional forces at play in information systems development.
Peer Reviewed Yes
Published Yes
Publisher URI
Volume 20
Issue Number 2
Page from 21
Page to 48
ISSN 0905-0167
Date Accessioned 2009-02-06
Language en_AU
Faculty Faculty of Science, Environment, Engineering and Technology
Subject PRE2009-Information Systems Development Methodologies
Publication Type Journal Articles (Refereed Article)
Publication Type Code c1

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