The efficacy of training in emotional and behavioural skills: Links to emotional intelligence.

File Size Format
26546_1.pdf 62Kb Adobe PDF View
Title The efficacy of training in emotional and behavioural skills: Links to emotional intelligence.
Author Jordan, Peter Jeffrey; Murray, Jane Patricia; Hall-Thompson, Sally Victoria; Connors, Paul
Publication Title The 18th Annual conference of the Australian and New Zealand Academy of Management ANZAM 2004
Editor Graham Elkin
Year Published 2004
Place of publication Dunedin, New Zealand
Publisher University of Otago
Abstract Australian organisations continue to offer relational training interventions designed to change employee behaviour within the workplace. However, the success of these programs is often determined through asking supervisors to report on individuals' behavioural changes rather than obtaining proof of their effectiveness. The purpose of this research is to measure the success of training programs offered by a Queensland Public Sector organisation following Kirkpatrick's (1977) model of providing proof of behavioural change after training. In particular, this research measures the emotional intelligence of individuals undertaking these training programs to determine whether emotional intelligence actually increased because of the training. The preliminary findings reveal that a significant increase in the emotional intelligence of individuals occurred after they had completed these training interventions.
Peer Reviewed Yes
Published Yes
Publisher URI http://www.business.otago.ac.nz/mgmt/ANZAM2004/
Alternative URI http://www.business.otago.ac.nz/mgmt/ANZAM2004/CD/Papers/abstract313.htm
Copyright Statement Copyright 2004 Australian & New Zealand Academy of Management. The attached file is posted here in accordance with the copyright policy of the publisher, for your personal use only. No further distribution permitted.Use hypertext link for access to publisher's website.
ISBN 0-476-01131-0
Conference name 18th Annual conference of the Australian and New Zealand Academy of Management
Location Dunedin, New Zealand
Date From 2004-12-08
Date To 2004-12-11
URI http://hdl.handle.net/10072/2331
Date Accessioned 2005-03-22
Date Available 2009-11-10T05:55:46Z
Language en_AU
Research Centre Centre for Work, Organisation and Wellbeing
Faculty Griffith Business School
Subject PRE2009-Industrial and Organisational Psychology
Publication Type Conference Publications (Full Written Paper - Refereed)
Publication Type Code e1

Show simple item record

Griffith University copyright notice