Examining Self-Monitoring, Perceived Control, Self-Efficacy and Machiavellianism in the Context of Complaint Behaviour

File Size Format
25718_1.pdf 123Kb Adobe PDF View
Title Examining Self-Monitoring, Perceived Control, Self-Efficacy and Machiavellianism in the Context of Complaint Behaviour
Author Bodey, Kelli Lee; Grace, Debra Ann
Publication Title Marketing Accountabilities and Responsibilities, Proceedings of Australian & New Zealand Marketing Academy 2004
Editor Jim Wiley
Year Published 2004
Publisher Australian & New Zealand Marketing Academy (ANZMAC) (Available online)
Peer Reviewed Yes
Published Yes
Publisher URI http://smib.vuw.ac.nz:8081/WWW/ANZMAC2004/home.htm
Alternative URI http://www.anzmac.org/
Copyright Statement Copyright remains with the authors 2004. The attached file is posted here with permission of the copyright owners for your personal use only. No further distribution permitted. For information about this conference please refer to the publisher's website or contact the authors.
Research Centre Griffith Institute For Tourism
Faculty Griffith Business School
Publication Type Conference Publications (Full Written Paper - Refereed)

Full Record

Griffith University copyright notice