Examining Self-Monitoring, Perceived Control, Self-Efficacy and Machiavellianism in the Context of Complaint Behaviour
| File | Size | Format | |
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| 25718_1.pdf | 123Kb | Adobe PDF | View |
| Title | Examining Self-Monitoring, Perceived Control, Self-Efficacy and Machiavellianism in the Context of Complaint Behaviour |
|---|---|
| Author | Bodey, Kelli Lee; Grace, Debra Ann |
| Publication Title | Marketing Accountabilities and Responsibilities, Proceedings of Australian & New Zealand Marketing Academy 2004 |
| Editor | Jim Wiley |
| Year Published | 2004 |
| Publisher | Australian & New Zealand Marketing Academy (ANZMAC) (Available online) |
| Peer Reviewed | Yes |
| Published | Yes |
| Publisher URI | http://smib.vuw.ac.nz:8081/WWW/ANZMAC2004/home.htm |
| Alternative URI | http://www.anzmac.org/ |
| Copyright Statement | Copyright remains with the authors 2004. The attached file is posted here with permission of the copyright owners for your personal use only. No further distribution permitted. For information about this conference please refer to the publisher's website or contact the authors. |
| Research Centre | Centre for Tourism, Sport and Services Research |
| Faculty | Griffith Business School |
| Publication Type | Conference Publications (Full Written Paper - Refereed) |
Please use this identifier to cite this record: http://hdl.handle.net/10072/2392
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