A Conceptual Model of Citizens' Trust in e-Government
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| 52597_1.pdf | 906Kb | Adobe PDF | View |
| Title | A Conceptual Model of Citizens' Trust in e-Government |
|---|---|
| Author | Al-Saghier, Hisham M; Ford, Marilyn; Nguyen, Anne T.; Hexel, Rene |
| Publication Title | Proceedings of the 4th International Conference on e-Government |
| Editor | Dan Remenyi |
| Year Published | 2008 |
| Place of publication | United Kingdom |
| Publisher | Academic Publishing Limited |
| Abstract | Governments all over the world have launched their e-government initiatives. As a consequence of the rapid development and implementation of e-government applications, research on e-government has gained a great deal of researchers' attention. However, very little has been written on citizens' likelihood to use and trust e government. Most of existing literatures on trust in e-government focus on technical perspective such as PKI. This paper presents the citizens' trust aspects in e-government. The aim of this paper is to develop a conceptual model of citizens' trust in e-government. This is contextualized by investigation the factors that are most likely influence the citizens' trust in e-government transactions. The proposed conceptual model of citizens' trust in e-government is integrated constructs from multiple disciplines: psychology, sociology, e-commerce, and HCI. The model will help governments to facilitate and develop citizens' trust in e-government. In addition, it will fill the gap in the literature by providing a model citizens' trust in e-government. |
| Peer Reviewed | Yes |
| Published | Yes |
| Publisher URI | http://www.academic-conferences.org/iceg/iceg2008/iceg08-home.htm |
| Copyright Statement | Copyright remains with the authors 2008. The attached file is posted here with permission of the copyright owners for your personal use only. No further distribution permitted. For information about this conference please refer to the publisher's website or contact the authors. |
| ISBN | 97819066938207 |
| Conference name | 4th International Conference on e-Government |
| Location | Melbourne, Australia |
| Date From | 2008-10-23 |
| Date To | 2008-10-24 |
| URI | http://hdl.handle.net/10072/24597 |
| Date Accessioned | 2009-02-26 |
| Date Available | 2009-08-04T06:17:30Z |
| Language | en_AU |
| Research Centre | Institute for Integrated and Intelligent Systems |
| Faculty | Faculty of Science, Environment, Engineering and Technology |
| Subject | PRE2009-Computer-Human Interaction; PRE2009-Data Security; PRE2009-Interorganisational Information Systems |
| Publication Type | Conference Publications (Full Written Paper - Refereed) |
| Publication Type Code | e1 |
Please use this identifier to cite this record: http://hdl.handle.net/10072/24597
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