Exploring the IT-User Gap: towards developing communication strategies
| File | Size | Format | |
|---|---|---|---|
| 32376_1.pdf | 74Kb | Adobe PDF | View |
| Title | Exploring the IT-User Gap: towards developing communication strategies |
|---|---|
| Author | Tuffley, David |
| Publication Title | 2005 QualIt: challenges for quallitative research |
| Editor | J. Beekhuyzen, L von Hellens et al |
| Year Published | 2005 |
| Place of publication | Brisbane |
| Publisher | Griffith University (IIIS) |
| Abstract | It has long been recognized that a gap exists between IS developers and users. It has been called by many names, and a variety of solutions have been proposed to bridge the gap. Yet, despite these efforts the problem seems as pervasive as ever, and efforts to solve it have been limited in effectiveness. This paper explores the nature of the gap that leads to poor communication between IS developers and system users, and which has been cited as a principal reason why user requirements are not captured to the necessary level of detail and completeness, resulting in lower levels of system usability. |
| Peer Reviewed | Yes |
| Published | Yes |
| Publisher URI | http://www.griffith.edu.au/engineering-information-technology/institute-integrated-intelligent-systems |
| Copyright Statement | Copyright remains with the author 2005. The attached file is posted here with permission of the copyright owner for your personal use only. No further distribution permitted. For information about this conference please refer to the publisher's website or contact the author. |
| ISBN | 1-920952-48-9 |
| Conference name | Qualitative Research in IT & IT in Qualitative Research |
| Location | Brisbane |
| Date From | 2005-11-23 |
| Date To | 2005-11-25 |
| URI | http://hdl.handle.net/10072/2549 |
| Date Accessioned | 2006-03-17 |
| Date Available | 2009-01-06T06:38:40Z |
| Language | en_AU |
| Research Centre | Institute for Integrated and Intelligent Systems |
| Faculty | Faculty of Engineering and Information Technology |
| Subject | Information Systems Organisation |
| Publication Type | Conference Publications (Full Written Paper - Refereed) |
| Publication Type Code | e1 |
Please use this identifier to cite this record: http://hdl.handle.net/10072/2549
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