Do Production Employees Engage in Emotional Labour?

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Title Do Production Employees Engage in Emotional Labour?
Author Townsend, Keith John
Editor Russell Lansbury, Bradon Ellem
Year Published 2008
Publisher Sage
Citation Journal of Industrial Relations, Vol. 50(1), pp. 175-180
Peer Reviewed Yes
Published Yes
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Copyright Statement Copyright 2008 SAGE Publications. This is the author-manuscript version of the paper. Reproduced in accordance with the copyright policy of the publisher.Please refer to the journal's website for access to the definitive, published version.
Research Centre Centre for Work, Organisation and Wellbeing
Faculty Griffith Business School
Publication Type Journal Articles (Refereed Article)

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