An Integrated Approach to Service Quality in Hotels

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Title An Integrated Approach to Service Quality in Hotels
Author Davidson, Michael C. G.
Year Published 2003
Publisher Routledge
Citation Journal of Quality Assurance in Hospitality & Tourism, Vol. 4(1&2), pp. 71-85
Peer Reviewed Yes
Published Yes
Alternative URI http://dx.doi.org/10.1300/J162v04n01_04
Faculty Griffith Business School
Publication Type Journal Articles (Refereed Article)

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