Estonia and Canada: Contrasts in Retail Service Quality

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Title Estonia and Canada: Contrasts in Retail Service Quality
Author McKenzie, Brent; Merrilees, Bill; Miller, Dale
Publication Title The 12th Biennial World Marketing Congress: Marketing in an Inter-connected World: Opportunities and Challenges
Editor Carol DeMoranville
Year Published 2005
Publisher Academy of Marketing Science
Peer Reviewed Yes
Published Yes
Research Centre Griffith Institute For Tourism
Faculty Griffith Business School
Publication Type Conference Publications (Full Written Paper - Refereed)

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