The effect of retail service provision, value, satisfaction and store-image congruence on repatronage intentions
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| Title | The effect of retail service provision, value, satisfaction and store-image congruence on repatronage intentions |
|---|---|
| Author | O'Cass, Aron; Grace, Debra Ann |
| Publication Title | SMA (Society for Marketing Advances) 2005 Proceedings |
| Editor | William J. Kehoe & Linda K. Whitten |
| Year Published | 2005 |
| Publisher | Society for Marketing Advances |
| Peer Reviewed | Yes |
| Published | Yes |
| Publisher URI | http://www.marketingadvances.org/index.cfm |
| Research Centre | Centre for Tourism, Sport and Services Research |
| Faculty | Griffith Business School |
| Publication Type | Conference Publications (Full Written Paper - Refereed) |
Please use this identifier to cite this record: http://hdl.handle.net/10072/2886
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