The effect of retail service provision, value, satisfaction and store-image congruence on repatronage intentions

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Title The effect of retail service provision, value, satisfaction and store-image congruence on repatronage intentions
Author O'Cass, Aron; Grace, Debra Ann
Publication Title SMA (Society for Marketing Advances) 2005 Proceedings
Editor William J. Kehoe & Linda K. Whitten
Year Published 2005
Place of publication Mississippi, USA
Publisher Society for Marketing Advances
Peer Reviewed Yes
Published Yes
Publisher URI http://www.marketingadvances.org/index.cfm
ISBN 0-9676059-6-2
Conference name SMA 2005 Conference
Location San Antonio, Texas
Date From 2005-11-02
Date To 2005-11-05
URI http://hdl.handle.net/10072/2886
Date Accessioned 2005-12-12
Date Available 2012-02-10T01:11:28Z
Language en_US
Research Centre Griffith Institute For Tourism
Faculty Griffith Business School
Subject PRE2009-Marketing and Market Research
Publication Type Conference Publications (Full Written Paper - Refereed)
Publication Type Code e1

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