Exploring the Role that SDMs can play in Influencing the Business Client - Systems Developer Relationship: an Institutional Theory Perspective

File Size Format
60346_1.pdf 235Kb Adobe PDF View
Title Exploring the Role that SDMs can play in Influencing the Business Client - Systems Developer Relationship: an Institutional Theory Perspective
Author Rowlands, Bruce Hamilton
Publication Title IRIS-32 Selected papers of the 32nd Information Systems Research Seminar in Scandinavia
Editor J. Molka-Danielsen
Year Published 2009
Place of publication Norway
Publisher Tapir Academic Press
Abstract This chapter reports on research into how two stakeholder groups - systems developers and the business client enact a systems development methodology (SDM). Our focus is on understanding how enactment is constrained by everyday social and organisational structures. The study develops a conceptual framework informed by institutional theory that integrates elements of Lamb and Kling's social actor model, and Scott's 3-pillars framework, concentrating on the relationships among systems developers, the business client, the SDM, and the context surrounding its use. The framework demonstrates that institutional structures such as authority, norms, symbolic values, and routines embedded within the methodology are active forces in the systems development process. In terms of theoretical contribution, the user as social actor model enables us to draw out the power concepts, and institutional theory explains how the SDM acts as a carrier of power, but not why developers are compliant with an unequal power arrangement.
Peer Reviewed Yes
Published Yes
Publisher URI http://www.himolde.no/index.cfm/pageID/2432
Copyright Statement Copyright remains with the authors 2009. The attached file is posted here with permission of the copyright owner[s] for your personal use only. No further distribution permitted. For information about this conference please refer to the publisher's website or contact the authors.
ISBN 978-82-519-2531-0
Conference name IRIS32 MOLDE NORWAY
Location Molde Sweden
Date From 2009-08-09
Date To 2009-08-12
URI http://hdl.handle.net/10072/29275
Date Accessioned 2010-02-24
Date Available 2010-10-14T07:44:35Z
Language en_AU
Faculty Faculty of Science, Environment, Engineering and Technology
Subject Information Systems Organisation
Publication Type Conference Publications (Full Written Paper - Refereed)
Publication Type Code e1

Show simple item record

Griffith University copyright notice