Human Resource Management in Indian call centres/ Business Process Outsourcing

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Title Human Resource Management in Indian call centres/ Business Process Outsourcing
Author Thite, Mohan; Russell, Bob
Book Title The Next Available Operator: Managing Human Resources in Indian Business Process Outsourcing Industry
Editor Mohan Thite and Bob Russell
Year Published 2009
Citation New Delhi, India: Sage pp. 33-58
Peer Reviewed Yes
Published Yes
Publisher URI http://www.uk.sagepub.com/books/Book233851
Alternative URI http://www.uk.sagepub.com
Faculty Griffith Business School
Publication Type Book Chapters

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