Human Resource Management in Indian call centres/ Business Process Outsourcing
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| Title | Human Resource Management in Indian call centres/ Business Process Outsourcing |
|---|---|
| Author | Thite, Mohan; Russell, Bob |
| Book Title | The Next Available Operator: Managing Human Resources in Indian Business Process Outsourcing Industry |
| Editor | Mohan Thite and Bob Russell |
| Year Published | 2009 |
| Citation | New Delhi, India: Sage pp. 33-58 |
| Peer Reviewed | Yes |
| Published | Yes |
| Publisher URI | http://www.uk.sagepub.com/books/Book233851 |
| Alternative URI | http://www.uk.sagepub.com |
| Research Centre | Centre for Work, Organisation and Wellbeing |
| Faculty | Griffith Business School |
| Publication Type | Book Chapters |
Please use this identifier to cite this record: http://hdl.handle.net/10072/29298
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