Managing work and employment in Australian and Indian call centres

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Title Managing work and employment in Australian and Indian call centres
Author Russell, Bob; Thite, Mohan
Book Title The Next Available Operator: Managing Human Resources in Indian Business Process Outsourcing Industry
Editor Mohan Thite and Bob Russell
Year Published 2009
Place of publication New Delhi, India
Publisher Sage
Peer Reviewed Yes
Published Yes
Publisher URI http://www.uk.sagepub.com/books/Book233851
Alternative URI http://www.uk.sagepub.com
Chapter Number 10
Page from 253
Page to 278
ISBN 9788178299327
Date Accessioned 2009-06-29
Date Available 2011-05-17T23:59:13Z
Language en_AU
Research Centre Centre for Work, Organisation and Wellbeing
Faculty Griffith Business School
Subject Human Resources Management
URI http://hdl.handle.net/10072/29526
Publication Type Book Chapters
Publication Type Code b1

Brief Record

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