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dc.contributor.authorAl-Saghier, Hisham
dc.contributor.authorFord, Marilyn
dc.contributor.authorNguyen, Anne
dc.contributor.authorHexel, Rene
dc.contributor.editorFrank Bannister
dc.date.accessioned2017-05-03T11:14:32Z
dc.date.available2017-05-03T11:14:32Z
dc.date.issued2009
dc.date.modified2010-06-16T05:42:49Z
dc.identifier.issn1479439X
dc.identifier.urihttp://hdl.handle.net/10072/30823
dc.description.abstractIn e-government context, trust plays a vital role in helping citizens overcome perceived risks. Trust makes citizens comfortable sharing personal information, make online government transaction, and acting on e-Government advices. Thus, trust is a significant notion that should be critically investigated to help both researchers and practitioners to understand citizens' acceptance to e-Government. Prior research in trust has focused mainly on consumer's trust in e-Commerce. Most of existing literatures on trust in e-government focus on technical perspective such as PKI. This paper contributes by proposing a conceptual model of citizens' trust in e-Government. The proposed conceptual model of citizens' trust in e-government is integrated constructs from multiple disciplines: psychology, sociology, e-commerce, and HCI. The research is aimed also to develop items in order to measure the theoretical constructs in the proposed model. The pool of items is generated based on literature review. Q-Methodology has been utilised to validate the generated measurement items. The outcome of two Q-sorting rounds resulted in developing a survey instrument for proposed model with an excellent validity and reliability statistical results.
dc.description.peerreviewedYes
dc.description.publicationstatusYes
dc.format.extent319065 bytes
dc.format.mimetypeapplication/pdf
dc.languageEnglish
dc.language.isoeng
dc.publisherAcademic Conferences Ltd
dc.publisher.placeUnited Kingdom
dc.publisher.urihttp://www.ejeg.com
dc.publisher.urihttp://www.ejeg.com/volume-7/vol7-iss4/v7-i4-art1.htm
dc.relation.ispartofstudentpublicationY
dc.relation.ispartofpagefrom295
dc.relation.ispartofpageto310
dc.relation.ispartofissue4
dc.relation.ispartofjournalElectronic Journal of e-Government
dc.relation.ispartofvolume7
dc.rights.retentionY
dc.subject.fieldofresearchInformation Systems Management
dc.subject.fieldofresearchInformation Systems
dc.subject.fieldofresearchPolitical Science
dc.subject.fieldofresearchcode080609
dc.subject.fieldofresearchcode0806
dc.subject.fieldofresearchcode1606
dc.titleConceptualising Citizen's Trust in e-Government: Application of Q Methodology
dc.typeJournal article
dc.type.descriptionC1 - Articles
dc.type.codeC - Journal Articles
gro.facultyGriffith Sciences, School of Information and Communication Technology
gro.rights.copyright© The Author(s) 2009. The attached file is reproduced here in accordance with the copyright policy of the publisher. For information about this journal please refer to the journal's website or contact the authors.
gro.date.issued2009
gro.hasfulltextFull Text
gro.griffith.authorFord, Marilyn
gro.griffith.authorNguyen, Anne T.
gro.griffith.authorHexel, Rene
gro.griffith.authorAl-Saghier, Hisham M.


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