Improving Global Competitiveness: Human Resource Development for Information, Communication and Technology (ICT) Workers in Malaysia

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Title Improving Global Competitiveness: Human Resource Development for Information, Communication and Technology (ICT) Workers in Malaysia
Author Ross, Peter Keith; Ali, Yunus
Book Title Strategic ICT Review 2009: Innovation, the Way Forward
Editor Ramachandran Ramasamy
Year Published 2009
Place of publication Malaysia
Publisher PIKOM & MOSTI
Abstract This chapter examines the human resource manageme(HRM) practices of Malaysian information communication and technology (ICT) firms. lt elicits the challenges that Malaysian ICT firms face in managing ICT workers and examines associated public policy issues, including recruitment, human capital development (HCD) and supply side constraint issues – the latter has the potential of hampering the Malaysian government’s goal of creating a knowledge based society by 2020. This research suggests that the continued development of Malaysia's ICT industry is not merely a function of its ability to produce more ICT graduates per se. Rather, Malaysia needs to produce ICT graduates with the skills demanded by the locaI lCT industry.
Peer Reviewed No
Published Yes
Publisher URI http://www.pikom.org.my/
Volume 1
Edition 1
Chapter Number 7
Page from 85
Page to 111
ISBN 2180-2548
Date Accessioned 2010-02-08
Date Available 2014-02-12T01:25:55Z
Language en_US
Research Centre Centre for Work, Organisation and Wellbeing
Faculty Griffith Business School
Subject Human Resources Management
URI http://hdl.handle.net/10072/31331
Publication Type Book Chapter (Non-Composite)
Publication Type Code b2

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