Foreword [ITSM Process Assessment Supporting ITIL]
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| Title | Foreword [ITSM Process Assessment Supporting ITIL] |
|---|---|
| Author | Rout, Terence Patrick; Dorling, Alec |
| Book Title | ITSM Process Assessment Supporting ITIL |
| Editor | Beatrix Barafort, Valerie Betty, Stephane Cortina, Michel Picard, Marc St-Jean, Alain Renault and Om |
| Year Published | 2009 |
| Citation | Zaltbommel, The Netherlands: Van Haren Publishing pp. vi-vii |
| Peer Reviewed | No |
| Published | Yes |
| Faculty | Faculty of Science, Environment, Engineering and Technology |
| Publication Type | Book Chapter (Non-Composite) |
Please use this identifier to cite this record: http://hdl.handle.net/10072/31351
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