Foreword [ITSM Process Assessment Supporting ITIL]

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Title Foreword [ITSM Process Assessment Supporting ITIL]
Author Rout, Terence Patrick; Dorling, Alec
Book Title ITSM Process Assessment Supporting ITIL
Editor Beatrix Barafort, Valerie Betty, Stephane Cortina, Michel Picard, Marc St-Jean, Alain Renault and Om
Year Published 2009
Citation Zaltbommel, The Netherlands: Van Haren Publishing pp. vi-vii
Peer Reviewed No
Published Yes
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Faculty Faculty of Science, Environment, Engineering and Technology
Publication Type Book Chapter (Non-Composite)

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