dc.contributor.author | Sparks, Beverley | |
dc.contributor.author | Tideswell, Carmen | |
dc.contributor.editor | Janet R. McColl-Kennedy | |
dc.date.accessioned | 2017-05-03T14:11:21Z | |
dc.date.available | 2017-05-03T14:11:21Z | |
dc.date.issued | 2003 | |
dc.date.modified | 2010-07-13T07:14:58Z | |
dc.identifier.isbn | 0470800682 | |
dc.identifier.uri | http://hdl.handle.net/10072/32047 | |
dc.description.publicationstatus | Yes | |
dc.language | English | |
dc.language.iso | eng | |
dc.publisher | John Wiley &​ Sons | |
dc.publisher.place | Milton,Queensland, Australia | |
dc.publisher.uri | http://www.wiley.com/WileyCDA/ | |
dc.relation.ispartofbooktitle | Services marketing: A managerial approach | |
dc.relation.ispartofchapter | 15 | |
dc.relation.ispartofpagefrom | 391 | |
dc.relation.ispartofpageto | 417 | |
dc.subject.fieldofresearch | Tourism not elsewhere classified | |
dc.subject.fieldofresearchcode | 150699 | |
dc.title | Services marketing issues in tourism and hospitality | |
dc.type | Book chapter | |
dc.type.description | B2 - Chapters (Other) | |
dc.type.code | B - Book Chapters | |
gro.faculty | Griffith Business School, Department of Tourism, Sport and Hotel Management | |
gro.date.issued | 2003 | |
gro.hasfulltext | No Full Text | |
gro.griffith.author | Sparks, Beverley A. | |
gro.griffith.author | Tideswell, Carmen E. | |