The effect of service provision, perceived value for money, satisfaction and self-image congruence on purchase intentions of retail consumers

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Title The effect of service provision, perceived value for money, satisfaction and self-image congruence on purchase intentions of retail consumers
Author O'Cass, Aron; Grace, Debra Ann
Publication Title Proceedings fo the 2004 Academy of Marketing Science Conference
Year Published 2004
Publisher Academy of Marketing Science
Peer Reviewed No
Published Yes
Publisher URI http://www.ams-web.org/displaycommon.cfm?an=2
Publication Type Conference Publications (Full Written Paper - Non-Refereed)

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