An exploration of critical issues in service quality management: Hotel executive perspectives
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| Title | An exploration of critical issues in service quality management: Hotel executive perspectives |
|---|---|
| Author | Green, Yvette; Chacko, Harsha; Davidson, Michael Cameron |
| Publication Title | I-CHRIE 2005 Annual Conference, Las Vegas |
| Editor | Hailin Qu |
| Year Published | 2005 |
| Publisher | The International Council on Hotel, Restaurant and Institutional Education |
| Peer Reviewed | No |
| Published | Yes |
| Publisher URI | http://www.chrie.org/i4a/ams/amsstore/category.cfm?category_id=2 |
| Publication Type | Conference Publications (Extract Paper) |
Please use this identifier to cite this record: http://hdl.handle.net/10072/32792
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