Reorganising service work: call centres in Germany and Britain (Book Review)
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| Title | Reorganising service work: call centres in Germany and Britain (Book Review) |
|---|---|
| Author | Ross, Peter Keith |
| Year Published | 2003 |
| Publisher | Centre for Employment Relations, University of Western Sydney |
| Citation | International Journal of Employment Studies, Vol. 11(2), pp. 135-137 |
| Peer Reviewed | No |
| Published | Yes |
| Publisher URI | http://iera.net.au/International-Journal-of-Employment-Studies.php |
| Research Centre | Centre for Work, Organisation and Wellbeing |
| Faculty | Griffith Business School |
| Publication Type | Letter or Note |
Please use this identifier to cite this record: http://hdl.handle.net/10072/33357
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