Reorganising service work: call centres in Germany and Britain (Book Review)
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| Title | Reorganising service work: call centres in Germany and Britain (Book Review) |
|---|---|
| Author | Ross, Peter Keith |
| Journal Name | International Journal of Employment Studies |
| Year Published | 2003 |
| Place of publication | Sydney |
| Publisher | Centre for Employment Relations, University of Western Sydney |
| Peer Reviewed | No |
| Published | Yes |
| Publisher URI | http://iera.net.au/International-Journal-of-Employment-Studies.php |
| Volume | 11 |
| Issue Number | 2 |
| Page from | 135 |
| Page to | 137 |
| ISSN | 1039-6993 |
| Date Accessioned | 2010-02-08 |
| Date Available | 2010-08-09T07:16:24Z |
| Language | en_AU |
| Research Centre | Centre for Work, Organisation and Wellbeing |
| Faculty | Griffith Business School |
| Subject | Human Resources Management |
| URI | http://hdl.handle.net/10072/33357 |
| Publication Type | Letter or Note |
| Publication Type Code | c3 |
Please use this identifier to cite this record: http://hdl.handle.net/10072/33357
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